GDPR
The platform is designed to operate within the General Data Protection Regulation (Regulation (EU) 2016/679). This page summarises the relevant technical controls and the administrator-side responsibilities.
Data subjects in scope
The platform processes data about:
- End users - name, email, role assignments. Stored in your identity provider and mirrored into the platform.
- Knowledge-base content - uploaded documents. May contain personal data depending on what your team uploads.
- Workflow content - prompts, responses, and metadata. May contain personal data depending on the use case.
Lawful basis
The platform itself does not determine the lawful basis for processing - that is the controller's decision. Common patterns:
- Contract - for end users of your organisation.
- Legitimate interest - for routine business operations.
- Consent - when end users provide personal data for processing by an AI workflow.
Document your lawful basis in your Records of Processing Activities; the platform supports this documentation by exposing clear data-flow boundaries described in the Platform Overview.
Data subject rights
| Right | Platform support |
|---|---|
| Access (Art. 15) | All user-related data is queryable through the API. Administrator extracts on request. |
| Rectification (Art. 16) | User profile fields are editable via the identity provider; platform-managed records via the API. |
| Erasure (Art. 17) | Administrator deletes the user in the identity provider; the platform cascades deletion across the user record and dependent records. |
| Restriction (Art. 18) | The user can be disabled in the identity provider; sessions are invalidated. |
| Portability (Art. 20) | Knowledge base, workflows, and assessments are exportable as structured data through the API. |
| Objection (Art. 21) | Administrator handles via account suspension in the identity provider. |
Data minimisation
The platform stores only data needed for the user-facing functions:
- Identity - minimal profile (name, email, roles) sourced from your identity provider.
- Workflows and runs - exactly what the user authored and ran.
- Knowledge base - exactly what the user uploaded.
- Compliance assessments - exactly what the user answered.
There is no behavioural tracking, no analytics SDK that reports back to a third party, and no telemetry that ships personal data outside your environment by default.
Storage limitation
Retention is your administrator's policy. The platform does not auto-delete:
- Workflow run history.
- Generated documents (compliance PDFs, etc.).
- Knowledge sources.
This is deliberate - these constitute audit evidence and should be removed only by an explicit administrator action. Configure retention in line with your retention policy.
Integrity and confidentiality
- In-transit: encrypted at the platform perimeter; internal traffic on the platform's private network.
- At-rest: encryption-at-rest is supported across the platform's data stores. Activation is administrator-configured.
- Access control: role-based access enforced at every protected endpoint; no shared service credentials reach end users.
- Authentication: single sign-on with refresh-token revocation on errors.
Cross-border transfers
By default the platform does not transfer personal data outside your environment. Two exceptions you control:
- External AI provider - explicitly enabling an external provider sends prompts and responses to that provider.
- Hosted observability - choosing the SaaS variant of the audit-trail layer instead of the bundled self-hosted instance.
In both cases, document the transfer in your Records of Processing Activities and apply appropriate safeguards (Standard Contractual Clauses, supplementary measures).
Breach notification readiness
To meet the 72-hour notification obligation:
- Centralise logs in your monitoring tooling; configure alerts on suspicious patterns (failed-auth spikes, unusual data exports, etc.).
- Keep administrator contact information up to date in your runbook.
- Snapshot key evidence (audit logs, configuration, affected records) before remediation actions overwrite it.
- The platform's audit trails supply the source material for the notification.
DPIA support
For high-risk processing, a Data Protection Impact Assessment is required under Article 35. The platform supports DPIA preparation by making the data flow explicit:
- The Platform Overview documents which component touches which data.
- The compliance wizard's risk classification informs the DPIA conclusion.
- Your environment perimeter is defined by your own on-premise deployment.